Introduction to Mediation and Conflict Management (Spring)
This intro course is an overview of conflict management, mediation and negotiation taught as a 3-day module. This course is a pre-requisite for Family Mediation and for Conflict Management Level 2 and is approved by the ADR Institute. This Intro course along with Level 2 will provide participants with a 40 hour certificate from ADRIO.
Conflict Management Overview (3 days)
- Conflict management concepts and strategies
- Arbitration principles and procedures
- Interest-based negotiation
- Conflict coaching
- Mediation principles and processes
- Communication skills for managing conflict
Scholarship Information: Landau Family Scholarship Fund
“Daryl, thank you again for your efforts and your class. I found it very helpful and your teaching and coaching style to be very informative as well as understanding…I feel envigorated.” – David Bruce, businessman
“Course was fantastic and exceeded my expectations. Thank you! I loved the multi-disciplinary approach…and the mix of teachers’ materials. The role plays were a great learning tool.” – Mindy Yi, consultant
“He was very engaging and able to draw the whole group into full participation.” – Joseph N. De Sommer, lawyer/mediator
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