Participant Comments:
Anna Black, (February 2011)
"I would never have believed I could have learned so much in such a short time."
Alyson McQueen-Hickerson, Business Consultant (July, 2011)
"What a FANTASTIC experience! - The passion of the instructors was infectious! Thank you for that. The setting really contributed to the overall experience."
David Kurdell, CBSA Border Services Guard ( July 2011)
"Barb, Sy and Daryl did an excellent job of not only delivering the material, but ensuring it was understood fully. They run a top notch course and I plan to take many more. Great job by all!!! Thank you!"
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Teaching Methods
The program consists of two 3-day modules, usually several weeks apart.
The material is taught through short lectures, videos, self-assessment instruments, case studies, group discussion and multiple role plays.
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Who Should Attend
Lawyers, mental health professionals, human resources professionals, clerics, educators and others who advise clients about negotiation, arbitration or mediation, or who want to become arbitrators or mediators.
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